If you receive somehow and unfortunately a damaged item or not the exact one that you ordered, we will replace that item immediately within no time. If you would still not satisfied, then we will refund your money completely
You can directly contact us by calling us at our 24/7 active phone number (+44-7427-623279). You can also email us directly at Support@moonlightbedding.Co.UK
For further and brief contacting details, you can visit our “Contact Us” page for better convenience.
Yes we do have a return and refund policy that is very much customer friendly one. To make sure the satisfaction of our customers which has been our first priority since day one, we have best possible refund/return and exchange policy. If you are not satisfied with the product you got, you can return that back to us or you can also exchange that item to other one of your own choice.
But there are few conditions regarding to the refund or returning that are mentioned below.
- The item must be in it’s original form as you received with complete packed version
- Product must not be damaged during opening the seal or box
- If there is something complimentary along with the Goods, you must also return that.